Certificate course on the Quality Management System ISO 9001:2015
The quality management training will help you: understand the
fundamentals in achieving maximum customer satisfaction at the lowest
overall cost, focus on delivering a quality product or service by improving
your processes, or set up a world-class quality management system.
The structure of the training is as follows:
1. THE STANDARD
2. THE PROCESS APPROACH
3. SCOPE
4. CONTEXT OF THE ORGANIZATION
5. LEADERSHIP
6. PLANNING
7. SUPPORT
8. OPERATION
9. PERFORMANCE EVALUATION
10. IMPROVEMENT
Learning objectives:
This course is designed to provide participants with the quality
management principles, techniques, tools, and skills for on-the-job
applications useful in a wide range of businesses and organizations,
including service, manufacturing, government, education, and healthcare,
this course will help participants brush up on the key elements of “Quality
Management”.
Duration:
3 Months (3 hours class once a week).